#Gaslight vapor order returns full#

All accessories and product component parts must be returned with the product(s) being returned. We strongly recommend you purchase shipping insurance as we are not liable for any product(s) that are lost or damaged during shipment.įor all product returns, the product must be safely secured in the package such as by using the original packaging material or by using bubble wrap or similar supplies to protect the product from damage during shipment. The customer is responsible for all return shipping costs. Please note that we are not responsible for items sent to us without an RA number. Please allow 14 business days for the processing of your return once it has arrived at our facility.Address the package according to the instructions that were sent to you via email.Once received, write the provided Return Authorization number on all sides of the packaging being returned.This will be emailed to you once the request has been approved. Submit a request via our Online Contact Form and obtain a Return Authorization number.We reserve the right to refuse or deny any return and may request additional information as a condition of the return. Returns will not be processed if the conditions of our Return Policy are not fully met.

Refunds and store credits are only for the product price including taxes paid by you at the time of your purchase and do not include shipping costs which will be deducted from the total refund. Product(s) that are lightly used can be returned for store credit or a 15% restocking fee.

#Gaslight vapor order returns full#

Product(s) must be new in the box to receive a full refund.

You must contact us within 14 calendar days from the original delivery date to initiate a return.However, if for any reason you are not satisfied with your purchase, just reach out to us within 14 days of delivery and we will be happy to help you process a return or exchange.Īny packages containing damaged or missing items must be reported to us within 72 hours of the delivery date. At, we want you to be thrilled with your order and we are proud to offer a 14-day satisfaction guarantee! Because we carry a wide variety of products, we strongly recommend that you do your research prior to making a purchase.